Service update: Our member service and coach teams’ operating hours will be a little different over the holiday season. Please see our Contact Us page for details.
Service update: Our member service and coach teams’ operating hours will be a little different over the holiday season. Please see our Contact Us page for details.
We want to make super admin a breeze for you, all while working towards creating brighter futures for your amazing people. We're here to support you through the process and ensure that managing super is as smooth and hassle-free as possible.
When it comes to super, we want to make sure you're in the know about your obligations. Here's the deal: You might be wondering how much you need to contribute and how often you need to make those payments. Well, we've got all the info right here for you.
We've got our very own in-house platform called SuperConnector, and it's designed to make processing your super contributions a total breeze. This platform is SuperStream compliant, creating a seamless experience for uploading and validating your contributions data,
When a new face joins your company, you must provide them with the ATO’s Superannuation Standard Choice form (or your own equivalent) within 28 days.
If your new employee doesn’t fill out the form, they're automatically linked or 'stapled' to the super fund they're already in (if they already have one). As their employer, it's important that you check with the ATO whether your new employee has a stapled fund and if they do, make contributions into that same fund, not your default fund.
If they do fill out the form and choose a different super fund, including your default fund, you should pay their contributions into that fund instead of their stapled fund.
Page last updated 22 November 2023
