Service update: Our member service and coach teams’ operating hours will be a little different over the holiday season. Please see our Contact Us page for details.
There are a few different ways, so choose the one that is easiest for you:
Online: login here. Your account balance will be the first thing you see on the dashboard. Keep in mind you do need to be registered for online access. If you're not registered – no worries – you can register online here.
Mobile app: Your account balance will be the first thing you see on the dashboard when you log in. If you have not already, you can find instructions on Downloading and setting up the mobile app here.
Phone: You can call Child Care Super’s member services team and once you provide a few personal details we can tell you your account balance).