Service update: Our member service and coach teams’ operating hours will be a little different over the holiday season. Please see our Contact Us page for details.

What is a Contingency Reserve Fund fee?

The Fund maintains a Contingency Reserve and it is managed in accordance with the Fund’s Contingency Reserving Policy. The Reserve provides a buffer against losses not covered by the Operational Risk Financial Reserve (ORFR). It is also used to provide funding for the Operational Risk Financial Reserve.

An additional fee of 0.02% p.a. (estimated) may be deducted from the Contingency Reserve to cover regulatory costs and initiatives that deliver member outcomes. This amount is not deducted directly from your account or reflected in the calculation of unit prices.