As we send out information about your account, you may receive a text from us in the evening or on weekends, asking you to check your member portal. This is genuine, but please stay alert to scams: never share your password or personal details via text, and always log in directly through our website or app.
Investment fees and costs vary depending on which investment option you are in and are deducted from investment returns before they’re applied to your account. Investment fees and costs include an amount of up to 0.01% for performance fees depending on the investment option. These fees are deducted from the investment option daily before the unit prices have been struck, so you won’t see this fee in your account.
