SUPERSUPER FAQ

SUPERSUPER™ is a shopping rewards program exclusive to Guild Retirement Fund members (including Guild Super, Child Care Super, and Guild Pension) where cash rewards are paid into your super account when you make purchases with Retail Partners through the SUPERSUPER™ portal. Each time you shop with SUPERSUPER™ a percentage of the amount spent gets contributed to your account. For example, if you spend $100 at a participating retailer offering a 5% reward, $5 will be added to your super account.

You don’t pay any fees for joining or using SUPERSUPER™. 

All members of the Guild Retirement Fund who are eligible to receive non-concessional contributions can join, including Guild Super and Child Care Super divisions.

To be eligible to receive SUPERSUPER™ rewards you must be eligible to receive non-concessional contributions to your super account, sometimes referred to as ‘after-tax contributions’. Non-concessional contributions can only be paid if you have provided your Tax File Number (TFN) to the fund and are less than 75 years of age. Please see more about non-concessional contributions on the ATO website.

Log into your GuildSuper or Child Care Super account and navigate to Grow My Super > Rewards Program, then follow the instructions.

You can earn rewards at a range of Retail Partners. Retailers and offers are subject to change but you can see the most up to date list by logging in to SUPERSUPER™, or give us a call for more information.

How you shop to earn rewards depends on the retailer. Retailers offer a selection of:

1. eVouchers, typically available for use instantly after purchase,

2. Physical card vouchers which will be mailed to you, or

3. Online shopping with a selection of Online Partners.

All purchases must be made via the SUPERSUPER™ portal to be eligible for Rewards.

The reward contribution is a percentage of the amount you spend and varies from store to store, for example:

• Woolworths - 4% Contributed to your Super

• Coles - 4% Contributed to your Super

• Target - 5% Contributed to your Super

• Amazon - 3% Contributed to your Super

• JB Hi-Fi - 4.5% Contributed to your Super

• Barbeques Galore - 7% Contributed to your Super

• Dymocks - 7% Contributed to your Super

• Harvey Norman - 3% Contributed to your Super

* stores and rewards percentages shown current as at 31 March 2024 and subject to change without notice

Depending on the store, you can shop online, or by purchasing physical or digital gift cards which you can then use at your convenience. Before shopping, please check the SUPERSUPER™ portal for current offers.

You can see your transaction history in the SUPERSUPER™ portal. Log in to your super account and then navigate to SUPERSUPER™ to see details of your Activity. 

Successfully tracked transactions may take up to 7 business days to display within your Activity section.

Accumulated rewards are paid to the fund on a monthly basis and will generally be credited to your account within 10 business days. 

Online Partners typically confirm accumulated rewards eligibility with SUPERSUPER™ after the end of the Online Partner’s returns period (which may be up to 120 days). 

SUPERSUPER™ Rewards are considered a non-concessional contribution. Please note that the non-concessional contributions cap is currently $110,000 per year in total (as of the 2023-2024 financial year). If you contribute more than this, you may have to pay extra tax. We are not responsible for keeping track of your contributions and should you exceed any contribution cap in any given financial year, you are liable to pay any associated taxes. 

You must also be eligible to make non-concessional contributions to be able to earn rewards. Please seek financial advice from a certified financial planner if you need advice about your super contributions and tax.

SUPERSUPER™ is made available to you by EonX Services Pty Ltd ABN 39 615 958 873 (the Supplier) under an arrangement with Guild Super Services Pty Ltd ABN 79 672 642 394 (the Promoter). The Supplier is responsible for this program including its ongoing management and operation. 

GuildSuper, GuildPension and Child Care Super are products of the Guild Retirement Fund ABN 22 599 554 834 (the Fund). The trustee and product issuer of the Fund is Equity Trustees Superannuation Limited ABN 50 055 641 757 AFSL 229757 RSE Licence L0001458 (the Trustee).

The Trustee or the Fund do not pay for this service, nor do they have any involvement in the ongoing management and operation of the Supplier or their program.

If you close your super account you will no longer be eligible to use the SUPERSUPER™ program. Accumulated rewards are paid to the Fund monthly. If rewards payments are received for you after your super account is closed we will attempt to transfer them to your new superannuation fund, or may contact you for further payment information. However please note, if we are unable to arrange payment any unpaid rewards at the time you exit the Fund may be forfeited.